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Emma Comfort Mattress Review

Updated July 2024
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Emma Comfort Mattress Review Summary

  • The Emma Comfort is an all-foam mattress comprising two layers plus the cover.

  • It’s made in Germany and exported to Australia.

  • The top cover of the Emma Comfort mattress is removable and can be machine-washed at 60°C.

  • The bottom cover has four sturdy handles that make lifting the mattress much easier.

  • The Emma Comfort is slightly firmer than an average medium-firm mattress. We rated it 7.5 out of 10, where 10 is the firmest.

  • Its zoned support layer makes it a perfect match for all sleeping positions.

  • The all-foam Emma Comfort mattress is 25 cm tall and is available in 5 sizes.

  • Emma Comfort mattresses are shipped in a box. Delivery takes 3-5 business days. You get free delivery and returns, a 100-night trial, and a 10-year warranty. 

Who is the Emma Comfort Mattress Ideal For?

When determining who should buy the Emma Comfort mattress, we looked at its construction materials, firmness, comfort, and support. We also considered sleeping positions, personal preferences, body shape and weight, and bed-sharing. 

In our Emma Comfort mattress review, we figured it would be a value-for-money product for:

  • Individuals looking for an all-foam mattress that is not memory foam

  • Back sleepers of all body shapes 

  • Light and average-weight stomach sleepers

  • Average-weight side sleepers

  • Couples looking for a quiet mattress with less motion isolation

  • Hot sleepers looking for a memory foam mattress-alternative

Emma Comfort Mattress Firmness

Emma Comfort mattress firmness ranges from medium-firm to firm. Based on our review, we rated it 7 on the industry standard 10-point mattress firmness scale, where 1 is wool-soft, and 10 is rock-hard. 

A typical medium-firm mattress is a 6.5 on the firmness scale. Most medium-firm mattresses have at least two comfort layers and a sturdier core, which may be high-density foam or pocketed coils. This construction yields a well-rounded feel combining cushioning and support. 

Because of its single-layer comfort section, the Emma Comfort mattress has less cushioning but more support. In fact, most Emma Comfort mattress reviews on ProductReview say that it’s slightly firmer than expected. But it tends to soften up a bit with time.

Also, throwing a topper on top helps lower its firmness a notch. A good option here is the Emma Flip topper, a dual-firmness topper that gives you a choice of soft or firm feel. 

Emma Comfort Mattress: 7 Firm
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Firm iconFirm

Emma Comfort Mattress Construction

The Emma Comfort mattress construction comprises two foam layers that give it a height profile of 25cm. A mattress in the 25-30 cm range is considered thick. Judging by its height, the Emma Comfort is good enough if you want a mattress with sufficient support but not too tall to drown you in foam. 

Here is break down of Emma Comfort mattress layers from top to bottom:


The Emma Comfort mattress uses a Fresh Air Comfort cover. The top part of the cover is 99% polyester and 1% elastane. This blend gives it a spongy feel that makes the mattress so welcoming when you first sit or lie on it. Plus, it’s designed to be breathable, which is really good for an all-foam mattress. 

The Emma Comfort mattress topper can be removed. Just unzip to separate it from the grey section for machine-washing.

The bottom cover (also machine-washable) has two handy features. First are the four sturdy handles on the side. The Emma mattress is not a heavy mattress per se, but these handles make moving it around considerably easier. They will also come in handy during set-up. Second, its bottom is designed to prevent the mattress from sliding. 

Comfort Section 

The comfort section of the Emma Comfort layer is a 6-centimeter layer of Airgocell foam. Airgocell is a new variation of open-pored polyfoam that boasts a 50% air percentage, according to Emma. The design is meant to facilitate pressure relief by allowing point elasticity. Its open-cell construction promotes cooling by absorbing excess body heat and allowing it to dissipate. 

Support Core

The Emma Comfort has a 16-centimeter support core made of HRX foam. Unlike competitors, this foundation foam layer has adaptive cut-outs that give it a zoned design. The cut-outs’ role is to vary the support across the mattress, facilitating proper shoulder, hip, and spinal alignment. The cuts also allow deep contouring for targeted pressure relief, particularly around the hips and shoulders.

Are Emma Comfort Mattresses Good?

The Emma Comfort is a great option for an all-foam mattress that doesn’t “drown” you. Most Emma Comfort mattress reviews on ProductReview tout it as impressively supportive yet soft enough for comfort. Its tremendous pressure relief and medium-firm feel make it a value-for-money product for most people. But it has its fair share of negative reviews, although they are widespread. 

Here is an overview of how the Emma Comfort mattress performs in different areas:

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Emma Comfort Mattress Back Pain

Most experts now recommend medium-firm mattresses as the optimal choice for back pain. Similarly, most reviews of the Emma Comfort mattress suggest that it helps resolve existing back pains. The 6 cm comfort layer conforms to the body curves to cradle pressure joints. The zoned core support ensures excellent spinal alignment reducing strain and pain on your muscles and ligaments. 

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Emma Comfort Mattress Cooling

The Emma Comfort is an all-foam mattress, so it’s not uncommon for it to absorb some body heat and feel uncomfortably warm. But this is especially true among hot sleepers and side and stomach sleepers weighing 105 kg and above. These sleepers are likely to sink deeper into the mattress, creating pockets that are likely to trap body heat. 

Interestingly, Emma Comfort reviews on ProductReview are divided on this. Most people report no heat retention issues. Some say they slept hot. Others say they love how the mattress keeps them warm. 

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Emma Comfort Mattress Motion Isolation

All-foam mattresses are the best in terms of motion isolation. The layers of foam absorb movement instead of transferring it to other parts of the mattress. The Emma Comfort mattress is no exception. If you are sensitive to your sleep partner’s movements at night, you can expect this mattress to help. Plus, the Emma Comfort mattress is super quiet compared to spring-based mattresses.

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Emma Comfort Mattress Edge Support

All-foam mattresses generally have poorer edge support than their spring-based alternatives. That said, the Emma Comfort mattress will beat most similarly made competitors thanks to its two-layer construction and slightly firmer feel. 

There will be some sinkage when you sit directly on the edge. But it shouldn’t be as much as you’d experience on a softer mattress. That said, most lightweight to average-weight users should not have a lot of issues sleeping near the edge. 

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Emma Comfort Mattress and Sex

The Emma Comfort mattress may be a great choice for intimacy, depending on the attributes you are looking for. With its customised cushioning and support, the Emma Comfort makes it possible to maintain one sex position for a prolonged period. If this is your preferred style, then you are covered.

An all-foam mattress like Emma Comfort also provides a great deal of traction, and this may lead to more satisfaction. The Emma Comfort mattress also produces zero noise, making it ideal for making love without others overhearing. 

One area where the Emma Comfort mattress loses marks in terms of bounce. Because it absorbs the impact, there will be a minimal return on your efforts, which may affect intimacy. Lack of bounce in an all-foam mattress also impedes movements, and this may affect the ease of switching sex positions.

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Emma Comfort Mattress Off-Gassing

The Emma Comfort mattress has a high potential for off-gassing because it’s made entirely of synthetic foam. Off-gassing results from volatile organic compounds escaping from the foam into the air. These VOCs have a chemical smell that some people find unpleasant, but they pose no serious health risks. The smell will dissipate considerably in a matter of hours and should go away in a few days. 

The Emma Comfort mattress layers are OEKO-TEX Standard 100 - Class 1 compliant. This certification assures you that it’s safe for use by everyone, including babies and toddlers.

Sleeping Positions

Let’s take this Emma Comfort mattress review a notch higher by considering how it supports different sleep positions and body weights. 

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Emma Comfort Mattress for Side Sleepers

Light Side Sleepers (Under 60 Kg)

Side sleepers weighing under 60 kg might find the Emma Comfort mattress too firm for comfort. With a rating of 7 on the firmness scale, these sleepers may fail to sink through the foam, leading to pressure buildup. Lightweight side sleepers prefer a medium to medium-firm firmness mattress (5-6.5).

Average Weight Side Sleepers (60-105 Kg)

Side sleepers weighing 60 to 105 kilograms should like the Emma Comfort mattress. Thanks to its zoned core support, these folks should enjoy a great deal of contouring to help reduce pressure points and keep the spine in neutral alignment.

Heavy Side Sleepers (Above 105 Kg)

We expect some heavy side sleepers to like the Emma Comfort mattress. However, it may not have enough cushioning for overweight side sleepers, which may trigger or worsen shoulder and back pain issues. We advise these folks to consider hybrid or innerspring mattresses, as they offer a balance of support and cushiony comfort.

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Emma Comfort Mattress for Back Sleepers

Light Back Sleepers (Under 60 Kg)

The Emma Comfort mattress is an excellent match for sleeping on your back. Lightweight back sleepers who prefer sleeping on a hard surface may enjoy it. Otherwise, most of them may find it on the firmer side. This may cause too much pressure around the shoulders and hips. 

Average Weight Back Sleepers (60-105 Kg)

Average-weight back sleepers will appreciate the Emma Comfort mattress the most because it’s made for them. Individuals in this weight range will enjoy tons of firmer spinal support and plenty of pressure relief. 

Heavy Back Sleepers (Above 105 Kg)

The firmer nature of the Emma Comfort makes it ideal for heavyweight back sleepers. Although these folks tend to exert more pressure around the hips, they are most likely to enjoy plenty of support to prevent too much sinkage.

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Emma Comfort Mattress for Stomach Sleepers

Light Stomach Sleepers (Under 60 Kg)

Stomach sleepers prefer mattresses that range between medium-firm and firm in terms of firmness. While support is crucial, individuals in this position also want a mattress with enough cushioning for their chest, stomach, hips, and knees. 

The Emma Comfort mattress may work for lightweight stomach sleepers who enjoy sleeping on an exceptionally hard mattress. Otherwise, they may prefer a true medium-firm mattress. 

Average Weight Stomach Sleepers 

The Emma Comfort mattress will help average-weight stomach sleepers stay comfortable. Thanks to its two-layer construction, this mattress should provide these individuals with robust support to keep the spine aligned while cushioning the chest, belly, and knees.  

Heavy Stomach Sleepers 

The Emma Comfort may be suited to heavyweight stomach sleepers who prefer a mattress with more cushioning. However, some heavy stomach sleepers may prefer a mattress with more support. We’d direct stomach sleepers in this weight category towards pocketed coil hybrid mattresses designed specially for heavy people.

Emma Comfort Mattress Price and Sizes

The Emma Comfort mattress value is outstanding compared to similarly constructed mattresses in the same price range. That said, its price is slightly higher than what most non-memory foam mattresses of its height cost. 

Shoppers can select from five Emma Comfort mattress sizes: 

  • Single: 188 x 92 x 25 cm (17 kg)

  • King single: 203 x 107 x 25 cm (19 kg)

  • Double: 188 x 138 x 25 cm (26 kg)

  • Queen: 203 x 153 x 25 cm (29 kg)

  • King: 203 x 183 x 25 cm (35 kg)

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Emma Comfort Mattress Customer Service

Emma Comfort Mattress Shipping 

Emma Sleep offers free no-contact delivery with all its mattresses. Deliveries are done countrywide. Emma Sleep offers same-day delivery for all weekday metro orders placed before 10 AM. Otherwise, the delivery takes 1-3 business days. Deliveries for all regional orders may take up to 7 business days, depending on how far you are from Emma Sleep warehouses. 

The Emma Comfort mattress is a bed in a box. It will be delivered vacuum-packed in a box. You are responsible for taking the mattress to your room of choice, unpacking, and unrolling it. 

Emma Comfort Mattress Sleep Trial 

Australian shoppers can sleep on the Emma Comfort mattress for 100 days to test whether it’s a good investment. Emma Comfort mattress sleep trial begins on the day of delivery. However, Emma Sleep recommends waiting 3-4 weeks before returning the mattress. This “mandatory” break-in period gives your body enough time to adjust to the new mattress. 

Emma Comfort Mattress Returns 

Emma Sleep offers free returns for its mattresses. If the mattress does not suit you even after the break-in period, contact their customer care team to arrange a pick-up. Emma Sleep will refund you the full purchase price. 

Emma Comfort Mattress Warranty 

Your Emma Comfort mattress will come with a 10-year warranty starting when you receive the mattress. The Emma Comfort mattress warranty covers the following; 

  • Permanent sags or dips greater than 2.5 cm and visible to the naked eye. 

  • Cracks and hollows in the foam provided they are reported within the first 6 months of receiving the mattress. 

  • Issues of the mattress not inflating to the correct size after two weeks of delivery. Note that there’s a 2 cm leeway across all sides of the mattress. 

  • Damage on the cover, including the zip, resulting from improper manufacturing.

Our Mattress Verdict

It’s time to summarise this Emma Comfort mattress review. We can’t tell whether or not the Emma Comfort mattress is a good mattress for you. But based on our evaluations, we think it offers tremendous value to most people across all sleeping positions and weight categories. Refer to our “sleeping styles section” for better insight.
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Our Mattress Verdict

It’s time to summarise this Emma Comfort mattress review. We can’t tell whether or not the Emma Comfort mattress is a good mattress for you. But based on our evaluations, we think it offers tremendous value to most people across all sleeping positions and weight categories. Refer to our “sleeping styles section” for better insight.

  • All-foam construction for pressure relief
  • Zoned support layer for proper alignment
  • Removable and machine-washable cover
  • May be too firm for some sleepers
  • Limited bounce and responsiveness

Common Questions (FAQ)

The Emma Comfort mattress takes 3-6 hours to expand up to 90% of its size and 48-72 hours to reach its full height. Emma Sleep advises leaving the mattress for at least 48 hours before sleeping on it. 


The Emma Comfort is a two-layer (plus cover) mattress. The top player is made of 6 cm Airgocell foam. The bottom layer is a 19-centimeter block of Supportive HRX foam. 

Most Emma Comfort reviews from current users suggest no heat retention issues. However, some say the mattress sleeps hot for them. But that’s typical of mattresses made of synthetic foams.

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